Terms of Service

1. Who may use the Service

The Service is offered for business use. You must be at least 18 years old and able to enter into a binding contract. If you use the Service for an organization, you represent that you have authority to bind that organization; references to “you” include that organization. A signed order form, master services agreement, or data processing agreement with Nextriad controls if it conflicts with these Terms.

2. Accounts and access

You must provide accurate account information, protect your credentials, and promptly notify us at contact@nextriad.ai of unauthorized access. You are responsible for activity under your account and for ensuring that your invited users comply with these Terms. We may suspend or restrict access when reasonably necessary to protect the Service, customers, users, or comply with law.

3. License and ownership

Subject to these Terms and applicable fees, Nextriad grants you a limited, non-exclusive, non-transferable, revocable right to use the Service for your internal business purposes during the applicable subscription term. Nextriad and its licensors retain all rights in the Service, including software, models, workflows, interfaces, documentation, marks, and improvements. No ownership is transferred to you.

You may not copy, rent, sublicense, reverse engineer, interfere with security controls, scrape the Service, access another tenant’s information, use the Service to build a competing product, or remove proprietary notices except where applicable law expressly permits a restriction.

4. Customer Content and integrations

As between the parties, you retain rights in the content and data that you or your users submit to the Service (“Customer Content”). You grant Nextriad the limited right to host, transmit, process, display, and use Customer Content only as necessary to provide, secure, support, and improve the Service, comply with law, and follow your documented instructions.

You are responsible for obtaining the rights, notices, and consents needed to connect third-party systems or submit Customer Content. You must not submit payment-card data, protected health information, or other restricted data unless Nextriad has expressly agreed in writing to support that use. Connected services remain subject to their own terms and permissions.

5. AI-assisted features

AIOS and ARS may use automated systems, including third-party AI model providers, to process requests and generate outputs. AI output can be inaccurate, incomplete, biased, or unsuitable for a particular purpose. You must use appropriate human review before relying on or taking action based on output. Output is not legal, financial, tax, medical, employment, or other professional advice.

You must not use the Service to make solely automated decisions that produce legal or similarly significant effects on individuals without appropriate human review and lawful safeguards. You are responsible for any action taken through a connected account, including approvals, messages, campaign changes, and publishing actions.

6. Fees, changes, and termination

Fees, billing terms, and service scope are stated in the applicable order form, subscription flow, or written agreement. We may change the Service or these Terms from time to time. For material changes, we will provide reasonable notice through the Service or by email and may require renewed acceptance before continued access. You may stop using the Service at any time, subject to your applicable subscription commitments.

7. Disclaimers and limitation of liability

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEXTRIAD DISCLAIMS IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. NEXTRIAD DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI OUTPUT WILL BE ACCURATE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEXTRIAD WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES. NEXTRIAD’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR US$100 IF NO FEES WERE PAID.

8. Indemnity

You will defend and indemnify Nextriad and its affiliates, officers, employees, and licensors from third-party claims arising from your Customer Content, your connected accounts, your breach of these Terms, or your unlawful use of the Service, except to the extent caused by Nextriad’s willful misconduct.

9. Governing law and contact

Florida law governs these Terms, without regard to conflict-of-laws rules. Courts located in Miami-Dade County, Florida have exclusive jurisdiction over disputes arising from these Terms, except where applicable law requires otherwise. Questions may be sent to contact@nextriad.ai or mailed to NEXTRIAD CORP., 304 Fernwood Rd, Key Biscayne, FL 33149, USA.